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Troubleshooting

Reported Issues

RESOLVED: Antarctic Documents Database

Issue

Connection to landing page for database is timing out.

Current Status

Library Services is troubleshooting.

Date

20 January 2025


RESOLVED: Wiley Online

Issue

Access to full text in Wiley books and journals is unavailable offsite.

Current status

IT Services is working on an update to restore remote access.

Date

28 October 2024


RESOLVED: OVID eBooks

Issue

Ovid eBooks are timing out after 5 minutes of use.

Current Status

OVID have confirmed that this is a platform-wide issue and are prioritising the fix.

Date

16 October 2024