Internal documents
Intranet sources that are not accessible to the audience of your paper are cited in-text as personal communications, and they should not be added to your reference list. These are known as non-recoverable sources and may include documents such as procedure manuals from the hospital or organisation in which you're working.
Example: Non-recoverable source with a personal author
Reference:
Non-recoverable sources should not be added to your reference list
In-text citation:
Parenthetical citation: (P. C. Wordsmith, personal communication, February 26, 2024)
Narrative citation: P. C. Wordsmith (personal communication, February 26, 2024)
Example: Hospital procedure document
Reference:
Non-recoverable sources should not be added to your reference list
In-text citation:
Parenthetical citation: (Hospital A, personal communication, n.d.)
Narrative citation: Hospital A (personal communication, n.d.)
Notes:
- Internal documents from your workplace may be confidential and it may be necessary to anonymise the author/organisation name .e.g Hospital A
- If the date is unknown, write "n.d." in its place - see Missing reference information (apa.org)
